Egoless Clarity [A Tyro's Mindset]

Are you good at what you do? Chances are, unless you are completely new at what you are doing you have gotten good, perhaps you have even became an expert in your field. In one recent conversation with a client, he told me that after an average of 2 months most of his sales guys are 'great' at what they do and at that point are creating their own desired income. He says that it only takes a little time to learn their clients, their computer system and organizational expectations. Typically in my professional past experiences, I would say it was a 2-6 month time frame before I felt comfortable and in some cases good at what I was doing. Of course if there was previous experience in that industry then that 2-6 months could be mere weeks.

On one hand it is good… it's even great when a leader gets good at what they do or who they are. However, this can have an equal and opposite reaction that may not be beneficial to their personal leadership or their organization. When new directions and decisions need to be made the expert may be blind to new possibilities because they are an expert at what they have done. Notice the use of 'have done' as past tense. This can be the biggest setback for many seasoned veteran leaders as well as the novice leader due to the 'book knowledge' and previous wins that he has championed into his portfolio as another point on the scoreboard.

Often times the expert leader is bound to the the previous successes, she is bound to the past, and many times not open to the new and different ideas; the (un)tried.

Do you have an expert mind? Are you limited to the small closed world of an expert? Are you buckled down from the less concrete world of spacial creativity? Perhaps you need to think like a 'tyro', a beginner in learning. Tyro's have that child-like outlook on things. A child looks at a problem and thinks that some markers, mud, and G.I. Joes will fix it. They don't always think rationally. Think about a new hire, some young fresh college kid who has no experience. If you were to ask him an executive question that is too much for him to entertain you may get an answer that is not the status quo. Remember as an expert you might find yourself where the status quo only makes sense because that is what has always worked, so why shouldn't it now? Could the perception of his sub-par status quo thought actually be a new viable option, something (un)tried?

Here is the complication; your expert mind says, "this can't be done" or " this shouldn't be done." This is not beneficial to any situation. However when you begin to think like a tyro your beginner mind says, "How can this be done?" or "I wonder if this can be done?" What might you need to change in order to get your mind youth-enized? How might you get your thoughts in control so that you can think like a young tyro, a fresh college kid, child-like mindset, with new ideas and perspectives, yet maintain balance keeping your measurables and goals in perspective? Will your ego stand in the way, the ego that tells others that your success comes form your knowledge and your knowledge comes from your experience? Our ego treats us like a crooked accountant that shows a modest profit while lining his own pockets with wealth. This ego says, "because of who I am and what I have done proves that my ideas are superior." The need here is an egoless clarity.

Now the question to begin to reframe your thinking is, "How can this be done?" Can you perhaps gain an egoless clarity to the unseen?

Also be sure to read this post that deals with an egoless clarity.

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Renderings Anew - Design Leadership

Well it has been nearly 4-5 years since I worked at an architectural field and a good 2-3 years since I have done any architecture on the side. I recently picked up a consulting gig for a church in the West Valley to help them with their site development and building project. They are looking at doing a 5-7 year building project consisting of 5-7 buildings, outdoor sporting complex with football/soccer field, gymnasium, and perhaps some other great ideas. They want to do this in about three Phases all spaced 2-3 years apart.

I love working with clients that have great vision yet take a realistic approach. With my architectural background I have no problem designing the dreamsical unrealistic art but the reality is that designing things within budgets, constraints, taking into consideration other architectural design elements within the project's locale, area demographics, etc. can often paralyze clients. When sitting down at a blank piece of paper many people have a tough time conceptualizing their dreams... or facing the reality of what is doable.

I enjoy leadership that can be modest in their approach to the doable, respecting the fundamentals however allowing the 'fun' of creativity and exploration. Those leaders that understand this and 'get it' typically dream bigger, run faster, climb higher and have an unmatched aptitude for success. Their leadership is addictive and permeates those around them.

Are you dreaming today? Are you running faster than those that have held you back? Are you climbing higher? Do you have an unmatched aptitude for success? I hope the answer in the forefront of your mind is a resounding yes! If not, begin... NOW!

Attached are a couple renderings I decided to put up. Comment your thoughts, be advised these are very preliminary.

From Architecture

From Architecture

From Architecture

From Architecture

From Architecture

From Architecture

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Within Reason

Leader: "Hey guys did you finish the way I wanted?"
Them: "Well, 'within reason'!"

I get this from time to time. As a leader that is such a scary reaction phrase when assessing completion. As a worker/volunteer/intern who doesn't have a strong grasp of excellence, this creates a large gray area of unfulfilled duties, a sort of sick justification. The toughest project for a team leader is to produce the culture in which the hands have a degree or sense of self-responsibility, self-motivation. When they lack this it slowly forces the leader to micro-manage, which any good leader dreads and never wants to walk in that role, at least the good ones. There are some manager/leaders that thrive on the micro-management philosophies. Scary land.

'Within reason' could be defined as 'within the bounds of good sense or practicality'. However within bounds is still missing the mark. Later we can debunk the difference between perfection and excellence but for now lets tackle the issue of settling for mediocrity, which happens to be the lack of excellence. When 'within reason' is good enough then all of our hard work and efforts become wasted time. Now don't get me wrong, some progress could have been made, no doubt, but typically it leaves the work still to be done by someone else. This is basically the Pareto Principle, the law of the vital few. It is based off the principle of factor sparsity, basically 80% of consequences build from 20% of the causes, the vice versa is true. 80% of greatness is created by the 20%. This should help us in our future decision making in all aspects of life and ministry. It should be used by everyone of you reading this, the simple fact that you are taking time to read this implies your desire to grow as a leader or simply your boredom or infatuation of my character (that's a joke).

If you would consider yourself any sort of leader and have any sense of intelligence the Pareto Principle should be part of your daily decisions making, if it isn't yet, then this should be the next immediate change in your life. It can multiply the efficiency of your work force or ministry team(s) and your own personal life in it's effectiveness individually or corporately. The value should not be ignored but leveraged for it's powers and abilities.

The value for you as a leader is that it works as a reminder for you to focus where your efforts where it has it's greatest return, the 20%. Of all the choices you make during your day, only 20% really matters, that does 1 of 2 things for me, makes me feel like I waste a lot of time, but as a pastor/leader/creative/etc it helps me to produce more energy to the GREAT choices that are made through the 20%. I must IDENTIFY then FOCUS then MOVE, process then repeat. Leaders/pastors/creatives, hear me... when the day begins, emails, txts, phone calls, stuff, begin IDENTIFY the 20%, FOCUS on the 20%, MOVE forward on the 20%. If something has to to be skipped, slipped, ignored or not get done by all means make sure it is not of the 20%.

Jesus modeled this greatly. He spent time with the 20% that would make the most changes in a world that was new to the thought of a Messiah that would not rule as others had expected in legal authority and power. The truth is his circle of 12 was probably much smaller than 20% of his regulars.

Some thoughts:

• Have a win range. Have a look at how much win comes from each aspect of your business or ministry. Put your efforts into the 20% that give you 80% of your wins - repeatables.
• Have a product of value. Take a look at the 80% of your success and what is the 20% that is creating it. Do you have a loss leader? - sellables. (Many pastors fear the word product, this can be saved for another post, but you have a product, quit fearing the simple obvious that is helping others be intentionally successful and causing you to sit back and make excuses for your lack of)
• Team leaders. Take a look at your work force, your ministry team. How much profit comes from each leader. Reward, retain and pour into the 20% that are your top winners not your top 20% whiners, yeah I said it! - loveables. (These are your "disciples")
• Have an affiliate program. Find the top 5-20% of those who support you, or give you 80% of your support/income. Support, encourage, affirm and reward your givers - supportables.
• Advertisements. Where does your wins come from, what 20% is it that gets 80% of your word out? People, Internet, twitter, email, etc? Refine your winning processes then re-run them where you can capitalize on them - winnables.

Your biggest rational fear is those in your network, in your area where you are doing things 'within reason'. If you are a pastor admit it... admit that there is an underlying fear of competition. Then if they are tearing it up and making it work you get jealous and begin to explain how it is not of God and it's not going to succeed. The reason they are winning is because they are unreasonably focusing on their 20%. "Oh, but we don't have 20%." Bull, you do, but you are focusing all your efforts on making the 80% happy and pretty and making sure they are comfortable and have nothing to complain about. IS there a balance? SURE, everything is permissible but not everything is beneficial. You are not benefiting because your focused efforts are in the wrong place.

It is always the unreasonable entity that establishes a new benchmark or new niche. They then get the opportunity to redefine success and redefine what 'within reason' means. It is also the 'within reason' entity that reestablishes the status quo of minimization and mediocrity!

As Seth Godin says,

"I guess the only choice is to be unreasonable."

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Selling the Sellable

This guy named Jesse at Buckle introduced himself to me. We talked about professionalism in the market place and taking pride in our job. He told me how once he went to P.F. Changs in Scottsdale and ordered food, a plate that he orders custom, half shrimp and half scallions, however this time it was horrible. He then ordered another plate and it was horrible too, two in a row.

He payed and left and went to the P.F. Changs in Tempe and ordered the same meal. He payed twice to get what he expected, in order to get the best that the restaurant had. He explained to them what happened and they gave him a lot of gift cards because of his efforts and how they were honored in his dedication to them and how he was willing to pay twice for what he wanted.

When he was at Buckle he stood for 15 minutes before anyone helped him then when he asked for help the girl didn't know anything about the products. A few days prior I was at Pac-Sun and they didn't know that a jacket I bought had sleeves that zipped off. The first girl was stunned and asked how did I know the sleeves zipped off, I said, "I looked at it", while I was pointing at it. She yelled to another girl and asked her if she knew that and the other girl was as shocked as the first girl.

People do not have pride in their product, in their jobs. How come?

When I worked in retail as a young guy people would always ask me if I got payed commission because I would push products. I prided myself in becoming an expert at our products. They would be confused that I would push one thing over another and not be getting commission. I told them there are some products we sell that I believe in and some that I don't. Based off their needs, wants, desires, comfort level and money they were willing to spend I would give them the best product that met THEIR needs, not the item that paid me based off my selling skills. It should not take commission selling in order for you to want to know about your products. Just like this picture illustrates, we must make people aware of what we know and want them to know before they are willing to make a decision.
Commission sells vs. non-commission sells changes the attitude and commitment of salesmen. Most people will become experts if they get paid based off their ability to make a sell for a given product. When I was 18 I worked in direct sales for a couple years and my pay was 100% based off my ability to move product. I made $700 in a matter of two days but then could go 2 weeks without anything. In a matter of my first week working there I became an expert in product knowledge of our product. Most people learn the power of product knowledge when their lives and income depend on it.

I am not even talking about methods of selling, how to be a salesman, how to move product or anything, I am simply talking about knowing your product!

So how does this apply to pastors/creatives/leaders? What is your product? What is it that you are pushing? Are you a professional, an expert in your product? If not, why? What is your plan to get someone to be aware of what you believe then move to the decision step?

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When Tough Decisions Have To Be Made!

Many times we as leaders/creatives/pastors/etc. are faced with tough situations. The way we react to those situations highly reflects our influence in others around us. Many times we doubt ourselves to make great decisions. These three components allows us to have a confidence when making the tough decisions, the decisions that are ones we don't want to make nor ones we make lightly.

The first point is instinct. What is it that comes natural? Your instinct is that first voice you hear, the first thought that feels right. Instinct feels natural but what makes this natural strength a phenomenon is when it is combined with the Holy Spirit's ability to speak to us. When we walk openly with God then our instinct is that of God's. We must depend on God for our instinct to be that of Gods. It takes a lot of humility for one to walk in sync with God. I currently have my iCal calendering program sync 9 calendars with my Google calendar and those sync to about 5 other peoples calendars and sync to about 3 different computers and my cell phone. These calendars also sync to about three other sources. The same is true for all my contacts, my Facebook syncs everyones birthdays and anniversaries to my computer calendar then sends me updates to my phone via a message so that I don't miss a birthday. I am synced!!! It is this same way we move with God, we must be completely synced to God.

The next component we must posses is insight. W hat are things in your life you have seen, witnessed, or experienced in life that can help you in this situation? Begin to look at the details of the situation. I have learned so many things and sometimes get confused for being smart, not because I am, but because I have learned a huge art. I, many times say to those around me, learn to observe. Observing is a forgotten art that can make the difference between success and failure. Observe everything around you. Many times someone will ask me something and I will give them an answer off the top of my head and they say how did you know that? I observed, I used reductive reasoning. Reduce it down to it's simplest problem then I use logical reasoning. What makes sense, what doesn't make sense? Many times we can get the insight through the obvious factor! What insight is the situation providing you. Wisdom generates itself from insight.

The third thing is knowledge. What do you know to be true, right, honorable? Focus on those things. Many things we already have up our sleeves. There are so many things that you have learned in your life and past that can be used for present problems, present situations that have arrived.

Which ones are you lacking? What component can make you a stronger more influential person?

How to make every decision the best decision you can possibly make remember these 3 Components:

1. Instinct
2. Insight
3. Knowledge

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Modern Devotion

I wrote a blog entry for www.livetwentyten.com. Live2010 is a campaign that we are doing at Red Mountain Christian Center to help people spend 20 minutes in prayer a day and ten minutes reading their bible to read through the whole bible in 2010.

Here is a portion of that blog entry:

2010 (MMX) is a common year that started on a Friday and is the current year. In the Gregorian calendar, it is the 2010th year of the Common Era or of Anno Domini; the 10th year of the 3rd millennium and of the 21st century; and the 1st of the 2010s decade. There are a lot of interesting things happening this year, like Chevrolet releasing the Volt, a new electric car, or even greater things such as the Space Shuttle program will be retiring NASA and replacing it with Project Constellation (go read some of more 2010 changes here).

.

The first three numbers; 0’s, 1’s and 2’s. Simple numbers that almost all 2 year-olds know. This idea of 20 minutes reading and 10 minutes praying brings a few thoughts to my mind, neither of which are trying to figure out whether the proper pronunciation is twenty ten or two thousand and ten. Although I think twenty ten is correct .

.

We live in a day of technology. An ingenious software called YouVersion is celebrating their users collectively reading 1 billion minutes on their iPhones, iPods, Blackberrys, cellphones, the mobile web and the internet atwww.youversion.com with 41 translation and 22 languages, again that is 1 BILLION minutes, or 16.7 million hours, or check this out, 19 CENTURIES. What about listening to the bible in audio format in your car or on your iPod. To give you an idea I read from Genesis through Deuteronomy in as little as a few weeks listening to the bible while driving to and from work in about 15 minutes each way. People also use all kinds of bible software like Logos that Pastor Jeff, myself and others use that allows about three hours of Bible study/research in as little as a few minutes...

Go read the rest here!

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Mind The Gap

In one of my recent grad projects we had to identify several gaps within our organization. Once identified came the task of trying to figure out the root cause. After knowing the cause the next process was to lay out a plan on how to fix the initiatives. Then the final task of the project was to point out any resistance to the initiatives.

What is tough is not identifying the gaps. We are good at that. We are great at looking at the flaws of a system, item, or process, and sometimes we are even good at exploiting those gaps to help out our own cause. However most of the times we do not inventory the root cause. If we do, typically it is in a cynical approach in which we attack the cause instead of simply identifying it. The difference is simple identification is only a step to better the situation, a cynical approach helps us look better by exploiting the weaknesses or flaws, a very ego-centric approach.

Laying out a plan is difficult for most people because they are not willing to cope with, or admit that the plan may include improving themselves or to point out personal weaknesses. When the plan is laid out the follow through can be a bear. Take for instance an organization that must go through downsizing. Having a plan to cut peoples jobs that you know will largely affect the families is a tough decision that is not made lightly. But because you have the bigger picture of an organization at risk of bankruptcy the plan becomes easier to follow through.

Then doing a little risk assessment and seeing who or what will become a resistance to the follow through of the plan can be pain staking. This becomes one of those conversions of, if it needs to be done then it must get done.

In London the tube has the words, "Mind The Gap" on the ground in front of all the ledges. They understand that not paying attention to the gaps can be fatal. Organizations understand that if they do not mind the gap it can be fatal as well. The bigger question and the personal application is going through the same process for your own personal life. Lets try it.

Step 1
Take a minute and try to identify some gaps in your own life. If you are serious about this you may even ask some friends that are close to you or family members to give you honest feedback. Don’t try to disagree with it, remember perspective is reality in the minds of others!

Step 2
Write these down. Now begin to try and figure out the root causes, there maybe multiple root causes. If it is others perspective then start there. Ask, ‘How might others view me?’ and see why they feel that way.

Step 3
Now make these gaps initiatives to change yourself. Begin to lay out a plan on how you can change these attributes. Remember you can’t change others, but you can change yourself. Changing yourself changes others perceptions. Make the plan simple and goal oriented so that you can measure your progress. Asking someone to hold you accountable is a great way to continue progressing forward.

Step 4
Now identify any thing that can be a resistance to your success of fulfilling the initiative (s). What are the pitfalls that can stop forward continual progress. The only difference between a stepping stone and a stumbling block is the position of your foot. Identify what could be possible stumbling blocks and then figure out how to make sure it doesn’t trip you up but instead help you by being a stepping stone to the next level.

Step 5
Repeat, repeat, repeat. Every few months repeat this whole process. Getting into the habit of personal reflection, measurement and analysis can be on of the best habits to get into. Remember habits are easier to form than to break.

Be changed and different! Mind The Gap!

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